Should You Use Mailchimp_
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Helping Small and Medium Businesses Achieve Their Full Marketing Potential | Digital Marketing Expert

Klaviyo vs Mailchimp: The Real Winner

Choosing the right platform for future email marketing efforts can make or break your marketing campaigns. Two spotlight services offer the opportunity to excel, leading us to one giant question: Klaviyo vs. Mailchimp. Which one is the one for you? Let’s delve into the features, strengths and weaknesses of both platforms to help you decide which one is the ultimate email marketing companion for your campaign needs.



Offering users a more robust and data-driven approach, this platform can compromise providing simplicity to marketers. While its interface comes with more in-depth customisation possibilities, this can be pretty overwhelming for beginners. Users with technical backgrounds may find Klaviyos tools more powerful but less straightforward.


Klaviyo shines when it comes to offering seamless automation and segmentations. With its advanced workflows, personalised recommendations and powerful capabilities, this platform enables you to deliver highly targeted and relevant content to all of your subscribers. Mailchimp may be more suitable for marketers just getting started with email; however, if you have an advanced understanding of email marketing efforts and need a platform to match this, Klaviyo will be for you.

Integration & E-Commerce


Mailchimp has many integration options, making it perfect for various businesses. It has a robust e-commerce focus with other features, including its abandoned cart emails and product recommendations.


If we consider it for e-commerce, Klaviyo was built with e-commerce in mind, seamlessly integrating with popular e-commerce platforms, including Shopify, WooCommerce, and Magento. This allows you to leverage customer data for personalised marketing strategies, making Klaviyo’s deep integration capabilities hard to beat.



Mailchimp is available on a free plan but offers limited features and subscriber count. This free plan would be perfect for those just starting with email marketing efforts. Paid plans are also available on a tiered based structure. This is based on the number of subscribers you have and the features you require. Mailchimp can be a cost-effective solution for small businesses. However, it may become more expensive as your list of subscribers grows.


Their pricing is based on your number of email contacts, and because of this, it tends to run more expensive than some other platforms. With this in mind, you should also know that the return on investment can be significant due to its powerful features and personalised marketing capabilities.

Deliverability & Analytics


With analytics that provide essential insights into your campaign performance and great deliverability rates, Mailchimp is a popular choice for many businesses. It offers features including reporting, tracking and A/B testing to ensure you optimise your campaigns for improved success.


Focusing on data-driven marketing, Klaviyo extends this to its analytics and deliverability tools. Providing details and insights into your customers’ behaviours, you can fine-tune your email strategies for better results, which is why, for many, Klayvio is the clear winner in the Klayvio vs. Mailchimp battle.

The Verdict

Ultimately, the email marketing platform champion depends on your goals, budget and the customisation you require for your campaigns. Choose Mailchimp if you’re a beginner looking for an easy-to-use platform with good automation and e-commerce features. This is mainly an essential choice if you have a limited budget. You may opt for Klaviyo if you are an e-commerce business with a broader audience seeking advanced automation and segmentation with greater personalised marketing. Although Klaviyo’s pricing may be a little steeper than Mailchimp’s, its offerings will better suit your needs while significantly boosting your ROI. Both platforms have their strengths, so decide based on your research, the facts and what aligns best with your business’s marketing strategies and requirements.

If you’re an SMB looking to excel with your future marketing efforts or you need advice and a team of experts to build brand awareness, create conversions and improve retention, our email marketing services may take your fancy. Whether it’s Klayvio, Mailchimp or your other preferred platforms, our specialists will take your next campaign to new heights.